Managing Change

“The Student First Programme is a major business change and improvement initiative which aims to make UCLan an even better place to study, work and do business. The success of the implementation team has been underpinned by the outstanding leadership development that they’ve received during sessions designed and delivered by Frances McKenzie from 2macs. Her sessions have zeroed in on the change management and internal consultancy skills that are required in order to effect meaningful change within a people-centric organisation. Several members of the team have commented on how Frances’ style has made it possible for the first time to translate change management theory into real, practical ‘on the ground’ action.”

David Becker

Director of Corporate Operations
University of Central Lancashire

Building a Safety Culture

“The 2macs workshops really brought our health and safety culture to life by providing engaging and thought provoking events. Their delivery methods were energetic and provided a different perspective on how we think about health and safety, which has resulted in safety habits being changed forever.”

Louise Terry

L&D Manager
The Royal Mint

Effective Teamwork

“2macs were able to give our team a good understanding of why good teamwork is critical to our success in a remote and hostile environment and, equally importantly, the potential impact when things go wrong. We are confident that our staff are departing for Antarctica better equipped to deal with the challenges they will face.”

David Wattam

Logistics Co-ordinator
The British Antarctic Survey

Making Lean Work

“We approached Macnaughton McGregor in April 2014 to support us with implementing ‘Lean’ with a wide variety of teams across the University. We found Audrey and Richard to have expertise not just in Lean as a set of tools and techniques, but also in how to meaningfully apply this thinking in a pragmatic and impactful way for us. Programme delivery has moved in phases from workshop based activities for Leaders and Practitioners to real work activity and one to one facilitation sessions. We are already seeing the signs of a developing lean culture through small scale systematic improvement of services and systems and work on larger projects in development. I’d happily recommend Macnaughton McGregor to anyone wanting to learn about quality improvement in a more interesting and effective way”

Denise Swann

People Development Manager
Northumbria University


“We are proud to be associated with Macnaughton McGregor.”

Neal Stone

Former Director of Policy and Communications
British Safety Council

Behavioural Safety

“The feedback from those who attended was 100% positive and we have felt that the courses have made a real and positive impact on those who attended.  Since starting the course we have noticed a marked increase in the number of close calls reported from site and an improvement in the communication from site identifying potential hazards.  Overall we have been extremely happy with the service provided to date and will continue to use the 2macs.”

Richard Long

HSE Manager