Making Lean Work

“We approached Macnaughton McGregor in April 2014 to support us with implementing ‘Lean’ with a wide variety of teams across the University. We found Audrey and Richard to have expertise not just in Lean as a set of tools and techniques, but also in how to meaningfully apply this thinking in a pragmatic and impactful way for us. Programme delivery has moved in phases from workshop based activities for Leaders and Practitioners to real work activity and one to one facilitation sessions. We are already seeing the signs of a developing lean culture through small scale systematic improvement of services and systems and work on larger projects in development. I’d happily recommend Macnaughton McGregor to anyone wanting to learn about quality improvement in a more interesting and effective way”

Denise Swann

People Development Manager
Northumbria University