Macnaughton McGregor was commissioned to design and develop an assertiveness programme for the management team and staff at ONE North East. The participants reported real benefits and changes in behaviour, which they related to the experiential nature of the programme.
		Working in partnership with the NEPA (North East Productivity Alliance) delivery team. Designing and delivering culture change programmes to manufacturing clients within the North East of England region. Audrey Macnaughton is the project director for a number of programmes currently and the tangible results so far have included savings of £1.5m within one site.
		Time Management Training to focus on key tasks, at the right time and in the right way was delivered by Macnaughton McGregor. The feedback was that the Course was presented very well, in a way which all aspects of the business were incorporated, and that it was good to have views of other positions.
		It had been identified that in order to develop the firm for the future there needed to be specific and tailored development for the junior partners. This would enable them to develop their skills beyond their technical expertise and equip them to drive and manage the firm in the future.
		A national leadership development programme for managers and senior managers in the National Blood Service.  This included clinical, non clinical, scientific and specialist managers working with the NHS Leadership Framework.Coaching and mentoring diploma programmes for senior managers in a regional health trust.
		Gate 7 has been working with Macnaughton McGregor for 6 months where they have provided a comprehensive service in Appraisal and Leadership Training. Macnaughton McGregor has always been incredibly flexible to the needs of our business by being proactive in the development of not just our employees but of the company.
		The Customer Service Team required specialised customer service training to ensure that they have the self awareness and knowledge to satisfy the needs of  customers both external and internal, to be able to  positively negotiate and deal with problems and to develop relationships with customers.

Public Sector

• One North East
• North East Productivity Alliance
• Tyne and Wear Economic Development Company (TEDCO)
• Northumberland Business Services
• Back on the Map, New Deal for Communities
• Tyne and Wear Fire and Rescue Service

National Health Service

• Newcastle Primary Care Trust
• Northumberland and Tyne and Wear Health Trust
• Northumberland Police Force
• North Tyneside Primary Care Trust

Manufacturing

• Greencore Foods
• NPIL Pharma
• Chesapeake Packaging
• Parker Dominick Hunter
• Gate 7
• Astrum
• Analox
• Sanofi Aventis
• Express Engineering
• Doncasters Paralloy
• The Expanded Metal Company
• HTL
• AJ Scott
• Greggs

Professional and Knowledge Intensive services

• Tait Walker
• RMT Accountancy Services
• Kinsey Jones
• Muckles LLP
• Blackett, Hart and Pratt LLP
• Mackellar Architecture
• Mitchell Halton and Watson PR
• Newcastle Building Society

Other

• Mills Group – national retailer
• Metromail
• Newcastle University
• Cox Agricultural
• Modern Builders
• The Calvert Trust
• NPower
• Munro Global – market research and call centre operation
• Newlogic - call centre and customer fulfilment services
• Healthcare Management Services